Privacy Policy
Last updated: April 1, 2024
This privacy policy (this "Privacy Policy") describes how KORA Desk Ltd collects and uses information you provide on our website, koradesk.com, and Mobile Software (collectively, the "Service"). It also describes the choices available to you regarding our use of information about you and how you can access and update this information.
By using, accessing or participating in the Service, you agree to the terms of this Privacy Policy. Capitalized terms not defined in this Privacy Policy have the meanings set forth in the Terms and Conditions of Use.
If you have questions or complaints regarding our Privacy Policy or practices, please contact us at privacy@koradesk.com
We may change our Privacy Policy at any time. If we do this, we will post the updated Privacy Policy here and update the "effective date." We may also notify you of any changes (in accordance with applicable law). Any revisions to this Privacy Policy will become effective on the effective date. If you do not agree to the updated Privacy Policy, do not use, access or participate in (or continue to use, access or participate in) the Service. We encourage you to periodically review this page for the latest information on our privacy practices.
Table of Contents
1. The Information We Collect
When you use the Service you provide us with two types of information: (i) information you submit via the Service and (ii) information regarding your use of the Service collected by us as you interact with the Service.
(i) Information You Provide to Us
Through the registration process you may provide us with your name, company affiliation, email address, telephone number, physical address, information about your booking (such as type of office, reservation times, and any details you submit), and other office-specific information that may be requested during the registration process on the Service. If you wish to create an account that requires payment of a fee, or use services offered via the Service that require payment of a fee, a valid credit card number or other payment information may be required. By submitting your payment information, you authorize KORA DESK to access and use this information in order to provide you with and accept payment for the Service.
(ii) Information We Collect When You Use the Service
When you enter the Service, we may collect your browser type and IP address. This information is gathered for all KORA DESK visitors. In addition, we collect and store certain information through the use of "cookies", data analytics tools like Google Analytics and Pingdom, and other third party technologies to understand how you use the Service and interact with KORA advertisements to learn what content is popular, improve your Service experience, to serve you better ads on other sites, and to save your preferences.
A cookie is a piece of data stored on the user's computer tied to information about the user. We use session ID cookies to confirm that users are logged in. We also use persistent cookies to remember sign-in status, coupon availability, search preferences, and Space origination information so that you do not have to enter it again the next time you visit. Session cookies disappear after you close your browser. You can remove persistent cookies by following directions provided in your Internet browser's "help" directory.
In addition, depending on your Mobile Software settings and device permissions, your location (including GPS and WiFi data) may be tracked on the device on which you access the Service this tracking may occur even when the Mobile Software is not in use. We use location data to provide you with relevant search results for spaces in your area. As a Guest, you can control when Hosts or other Guests can see your location through your privacy settings. To opt out of location tracking, please change your settings at the device level.
When you download and use our Mobile Software or access our website, we may automatically collect information on the type of device you use, operating system version, and the device identifier (or "UDID").
2. Google Ads and Analytics Advertising
KORA DESK is committed to protecting the privacy of our website visitors. This privacy policy outlines how we collect, use, and safeguard your personal information. By using our website, you consent to the terms of this policy.
Google Ads Features: We utilize various Google Analytics Advertising Features to enhance our website and provide personalized advertising. These features include:
- Remarketing with Google Analytics
- Google Display Network Impression Reporting
- Google Analytics Demographics and Interest Reporting
Cookies and Identifiers: We and our third-party vendors employ first-party cookies (such as the Google Analytics cookie) or other first-party identifiers. Additionally, third-party cookies (such as Google advertising cookies) or other third-party identifiers may be used in conjunction with the Google Ads features mentioned above. These cookies and identifiers collect anonymous data to improve user experience and deliver targeted advertising.
Opt-Out Options: We offer visitors the choice to opt-out of the Google Analytics Advertising Features we use. You can exercise this choice through Ads Settings, Ad Settings for mobile apps, or other available means (e.g., the NAI's consumer opt-out).
Google Analytics Opt-outs: For more information on opting out of the Google Analytics Advertising Features, you can visit the Google Analytics Opt-out page at https://tools.google.com/dlpage/gaoptout .
3. Do Not Track
We do not collect personally identifiable information from you to track you over time and across third party websites. As a result, we do not specifically respond to web browser Do Not Track ("DNT") signals.
4. Minors
KORA DESK does not knowingly collect or solicit information from anyone under the age of 18 or knowingly allow such persons to register. If you are under 18, please do not attempt to register for KORA or send any information about you to us, including your name, address, telephone number, or email address. No one under age 18 may provide any information to or on KORA. If you believe that we might have any information from or about a minor under 18, please contact us at privacy@koradesk.com.
5. Use of Information Obtained by KORA
We use the information about you to:
- Provide the Service
- Maintain the security and safety of the Service
- Provide customer support
- Promote the Service
- Improve the Service
- Respond to legal proceedings and obligations
When you use the Service you may submit information and content to your Profile, send messages, perform searches, submit reviews, and otherwise transmit information to other Users. We store this information and registration information so that we can provide you the Service and offer personalized features.
Profile information and your reservation activity are used by KORADESK primarily to be presented back to and edited by you when you access the Service and to be presented to other Users. The amount of such information presented to other Users will depend on your relationship with those Users (e.g., whether they are following you, or you are following them, as permitted by the Service, or whether you were referred to the Service by them).
7. Links
KORA may contain links to other websites. We are not responsible for the privacy practices of other web sites. We encourage Users to be aware when they leave the Service and to read the privacy statements of those web sites. This Privacy Policy applies solely to information collected by KORA via the Service.
8. Single Sign-on
You can log in to the Service using sign-in services such as an Open ID provider. These services will authenticate your identity and provide you the option to share certain information about you with us such as your name and email address to pre-populate our sign up form. Services like LinkedIn and Open ID give you the option to post information about your activities on the Service to your profile page to share with others within your network.
10. Changing or Removing Information
Users may modify or delete their Profile information by logging into their account. Removed information may persist in backup copies but will not be generally available to other Users. Where you make use of the communication features of the service to share information with other Users (e.g., sending a message to another User) you generally cannot remove such communications from the Service.
Upon your request, we will close your account and remove information about you from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain information from closed accounts to comply with law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot problems, assist with any investigations, enforce our Terms of Use and take other actions otherwise permitted by law.
11. Security
KORA takes reasonable precautions to protect Users' Non-Public Information. Your account information is located on a secured server behind a firewall. When you enter sensitive information, such as a credit card number on our order forms or transmit location data, we encrypt the transmission of that information using secure socket layer technology (SSL). However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore we cannot guarantee absolute security. Further, we are not responsible for circumvention of any privacy settings or security measures contained on the Service. If you have any questions about security please contact us.
12. Contacting KORA
If you have any questions about this Privacy Policy or KORA's privacy practices in general, please contact us as provided below. You may also contact us to request that we provide you with a copy of your Non-Public Information within our control, to have us correct any erroneous information, to discontinue receipt of certain types of communications or to ask us to delete any of your Non-Public Information we have stored that is no longer required for the purpose for which it was collected. We will respond to your request to access Non-Public Information within 60 days.
Email: privacy@koradesk.com
© 2025 KORA DESK Ltd. All rights reserved.
9. Social Media Widgets
Our Service includes social media features, such as the Facebook Like button, and widgets, such as the ShareThis button or interactive mini-programs that run on the Service. These features may collect your IP address, which page you are visiting on the Service, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on the Service. Your interactions with these features are governed by the privacy policy of the company providing it.